Effective Date: 01/09/2022
Welcome to daggavoel.com. We respect your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and protect your information when you visit our website and make purchases through our store.
1. Information We Collect
When you use our website or place an order, we may collect the following types of personal information:
Contact Information: Name, email address, phone number, and shipping/billing address.
Payment Information: Credit card or payment method details (handled securely by third-party payment providers).
Order Details: Products purchased, order history, and preferences.
Device & Usage Info: IP address, browser type, time zone, and site interaction (collected via cookies or analytics tools).
2. How We Use Your Information
We use your information to:
Process and fulfill your orders
Provide order updates and customer support
Improve our website and user experience
Send marketing emails (only if you opt-in)
Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information. We only share your data with trusted third parties necessary for our business operations:
Printful (our print-on-demand partner who handles fulfillment and shipping)
Payment Processors (e.g., PayFast, PayPal, Stripe)
Shipping Carriers
Analytics & Marketing Tools (e.g., Google Analytics, Meta)
Each third party is required to protect your data in accordance with applicable laws.
4. Cookies and Tracking
Our site uses cookies to enhance your browsing experience and gather analytics. You can manage or disable cookies through your browser settings.
5. Data Retention
We retain your data only as long as necessary to:
Fulfill your orders
Provide support
Comply with legal obligations
You may request deletion of your data at any time by contacting us.
6. Your Rights
Depending on your location (e.g., under GDPR or POPIA), you have the right to:
Access your personal information
Request correction or deletion of your data
Withdraw consent to marketing
Lodge a complaint with a data protection authority
7. Security
We take reasonable precautions to protect your personal information. Your payment data is encrypted and processed through secure third-party providers.
8. Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect data from minors.
9. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with the updated date.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Email: info@daggavoel.com
Website: https://www.daggavoel.com
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